Capability
Reporting & Contract Retention
Monthly reporting that evidences performance before a client thinks to question it.
For companies protecting contracts at renewal.
Contracts are rarely lost at renewal because performance collapsed. They are lost because performance was never evidenced, and the incumbent arrives at the review with anecdotes while a competitor arrives with a proposal. Structured monthly reporting makes your delivery visible throughout the term.
What you can buy
Each of these stands alone.
Monthly Operations Report Templates
Reporting formats and performance dashboards that present delivery against the contract's own service levels.
Client Feedback and Complaint Handling
A documented route for raising, tracking and closing complaints, so issues resolve against procedure and leave a record.
Outsourced Monthly Client Reporting
The reporting produced and delivered for you as a managed service, for companies without the administrative capacity to sustain it in house.
Pricing
Reporting & Contract Retention
- Monthly Report Templates & Dashboard
Reporting formats presenting delivery against the contract's service levels.
KES 22,000
approximately $170
2 weeks
- Client Feedback & Complaint System
Documented route for raising, tracking and closing complaints.
KES 46,000
approximately $360
1–2 weeks
- Outsourced Monthly ReportingRetained
We produce and deliver the client reporting for you, every month.
KES 21,000/month
approximately $160 /month
East African clients are invoiced in KES; international engagements are invoiced in USD. Dollar figures shown are approximate, converted at 1 USD = KES 129.3 on 13 August 2026, and are confirmed at the rate applying on the date of quotation.
The other capabilities
Send us the tender.
We will score what you have against the criteria and tell you what is missing, before you commit to anything.